"It was nice to have an urgent care open versus going to the emergency room or waiting until the next day. Beautiful facility."
"Great facility, clean, super kid friendly."
"Everyone was nice, they explained things many times. I didn’t have to wait to get an appointment!"
Very friendly staff.. Meagan provided us great help.
"From the moment I walked into the clinic, I was greeted with the beautiful smiles of the staff and members. People that actually felt like they wanted to be there. Everyone was so polite and helpful. Dr. Abdullah took the time to listen to my needs as well as took the time to answer questions and concerns I had (something that does not happen often.) One of the best experiences I have had in an urgent care!"
This is the nicest urgent care I've ever been to. It was easy to schedule and no wait. The staff and doctor were very friendly and compassionate. Very kid oriented.
We had a wonderful visit, and the waiting area is so nicely suited to children. All the staff and doctor were very friendly and tried to make things as comfortable for our child as possible. We were pleased that the doctor was very thorough in making sure nothing else was overlooked with our child. We would definitely return should the need arise.
My 3 year old really enjoyed himself here despite feeling under the weather. They have a great waiting area with lots of entertainment. My son really enjoyed the light wall. Great pediatrician with excellent bedside manner. She was thorough and took care of us really well. Highly recommend!
Unfortunately we have needed to visit this location twice in the last month. Fortunately the staff is kind and courteous. The doctors have been great with our three year old. Clean waiting area with plenty of the kids to do. Highly recommend.
Very inviting atmosphere and more importantly we felt like Erica and Dr Abdullah truly cared for our son and that he was in great hands. We hope to not have to need to come back too soon for urgent care, but know he’ll be well taken care of when the time comes.
The staff are so friendly and helpful when needed. They were always asking if there was anything else we needed to make our son more comfortable with his fever. Very nice facility.
"Super kind, friendly and helpful staff! We had no idea they were here and it was easy to get in, check in and be seen. The waiting room is perfect for kids..."
Very clean, friendly staff, nice to have a place that’s suited just for kids and open everyday 9a-9p!
We were traveling through the area and needed to bring our toddler in. We were so relieved to find a PEDIATRIC urgent care that was open early on a Sunday! We were quickly seen and received exceptional care. We were treated with respect from the front desk , assistant and MD. The kids loved the play space. Everything was clean and modern. Would definitely recommend!
I brought my baby in last minute for a suspected ear infection. The appointment went so smoothly! I was able to make an online appointment ahead of time and they brought us back right away. The nurse there was so sweet. My baby wouldn't stop smiling and giggling at her. I have a 3 year old, 2 year old, and 8 month old. The chances of me needing urgent care in the near future are pretty high. I think this is my new go to place.
I am extremely impressed with the staff, and layout of Kids Urgent Care. The minute you walk in you are so welcomed by the staff, and such a wonderful well thought layout that makes not only me but the KIDS comfortable. Not to mention the amazing grand opening; so much love is put in to KIDS! 10 stars!
Amazing staff! Friendly and eager to help! Angie has been there from the beginning and it shows! You can tell when someone works by heart and not by the hour. The facility is new and looks well equipped!
Dr. Alam was very kind, calm, and thorough. Nurse Vanessa was as well. The front desk attendant was very kind. The facility is beautiful. I’m thankful this facility is near my home.
New facility, very clean. Friendly staff, extended hours.
We had wonderful, prompt service and the facility was immaculate. Highly recommend, especially for young children!
Very friendly & helpful! Also - clean atmosphere. Would bring my daughter back here if needed.
Very friendly staff! My daughter and I were in and out in no time after a thorough checkup. I was able to ask questions and never felt rushed, but listened to by the nurse practitioner who gave real answers. We will absolutely be coming back to this location in the future.
Everyone was great, easy to make an appointment. Great Kid friendly option, good with sick kids.
The first impression of this place had me comfortable and my daughter excited! It’s a friendly environment the moment you walk in and such a fun place for the kids. I had an appointment and we were called in within 5 minutes. My daughter is extremely shy and scared of new faces, but the nurse made her very comfortable. The big shocker came when my daughter met the doctor. She let her treat her happily. The doctor carried my daughter around and made her comfortable with her and the place. Definitely would come back here in the future.
First impression: Friendly staff! So adorable and kid friendly!! Super Clean and was super impressed with my first visit! This will definitely be a new “go to” for our family!!
I am beyond impressed with this facility and its staff. This is the smartest concept I've ever seen. The kids area is awesome in and of itself, but from a parent perspective, they really did think of everything. I easily and quickly scheduled online for a time slot 90 minutes out. When we walked in, two of the nurses greeted us with genuine smiles, and one of them took my daughter straight to the play area so I could do the paperwork. The staff worked together like a well-oiled machine to ensure that my 2 year-old could be as comfortable as possible. At a time of already heightened anxiety, a parent with a sick kid needs as much help as possible... and KIDS Urgent Care hits the ball out of the park. They will be our first choice in the future!
Very clean and kid friendly! Super nice staff and the lobby for kids is insane. They had a juice bar, snacks, giant light bright and IPads. My child did not want to leave! We will return for sure. Thanks Kids Urgent Care.
We needed to see a doctor late afternoon for an ear infection. We were able to be seen within the hour at Kids Urgent Care and the staff and doctor were very friendly and warm. The kids loved the waiting/play area and actually wanted to stay and play after the appointment. Clean, professional, and efficient overall. We were in and out in a very short time. They will even forward the visit summary to the primary pediatrician for any follow up. We received a call from KIDS Urgent Care the following day checking up on our sick kiddo as well. Highly recommend!
Friendly, efficient and great with my kids. Way better than just a normal urgent care when you've got little ones. Highly recommend!
This place is great! Very nice waiting area with a rock climbing structure, iPads, snacks/drinks, a lite brite wall, coloring etc. You can make appointments online or walk in. They're open every day and all day long, compared to regular urgent cares with short hours. Staff is really nice and the dr was wonderful! My kids look forward to coming here.
We took our 2 year old here today and were blown away by the customer service and excellent care for our little guy. They offer online check in or check in on IPads inside. They input all insurance info which saves time on paperwork completion. Our son was distracted by the giant "lite brite" wall and the space rock climbing mountain. The nurse and Dr. Abdullah were fabulous with our son. Everything was clean, bright, fast but very thorough. They brought toys to us and the Dr even offered to go to her car to get a diaper when we thought we needed one. All in all a great experience. When we need a pediatric urgent care again we're so grateful this one is close to home!
We Went here because this was close to our home and decided to try it out since our insurance accepted it. Inside they have a whole "Mars" climbing play set and a giant LiteZilla set on the wall. Comfy chairs with coffee, water and even iPads for the children in the waiting area make this a very welcoming office for kids of all ages. The receptionist was nice and informing. We were greeted by Nick who took us to the room and took my sons vitals. He did such a wonderful job and made sure my son felt comfortable the entire time. The doctor came in, talked with us and provided us with a course of action for my sons illness. Overall this place is extremely clean, very welcoming and the staff is AMAZING. Shout out to the entire crew here (especially Nick!) for making this trip very easy and convenient. We will be coming here from now on for any urgent matters.
I'd highly recommend this clinic. It was very welcoming. Everyone was super kind and thorough. The facility is bright, cheery and full of fun activities for the kids while they wait. Although there wasn't a wait at all! Great experience.
Only urgent care open till 9pm on a Sunday. Drove all the way from St. Charles. Beautiful new clean facility. Able to make appointment on line and scan insurance to help facilitate check in. Quick check in, and strep screen.
What a fantastic office! Brought my 5 year old in today around lunch time for flu-like symptoms. He was seen immediately by a very friendly nurse and doctor. He has the flu, but the experience was a little less awful because of this wonderful facility. They really seem to care about their patients and making sure parents stay calm and informed. We will definitely be back in the future if the kids need to be seen urgently.
Amazing experience with KIDS urgent care. After visiting a children's urgent care in Naperville with our very sick 19 month old and being told he had a stomach virus, we took him to KIDS the next day for a second opinion. They tested him for the flu and sure enough it was positive for influenza A. The staff took their time with us and they were very compassionate. Dr Abdullah even texted us later on to check how our son was doing, which was very much appreciated. The facility is clean and inviting, and our son loved the glow-stick wall and iPads. Also, there was barely any wait to be seen. Highly recommend!
It was a great experience. Right from making an appointment to getting treated. Nick was helpful with the detail analysis of the problem, and then Dr. Alam was helpful in explaining the problem and helping us through. She helped in getting the suction pf cough done for the baby. Hopefully she gets better
I took my daughter here for a bad cold and this place far exceeded my expectations.
1) I could rest assure I wouldn't be referred to a pediatrician or given the wrong dosage of medication because this place was designed for kids- and could be seen ASAP
2) I was able to book the appointment online, and could see if it was in network and get an estimate for how much my copay / bill would be covered
3) The clinic was clean and inviting, my daughter enjoyed playing with the giant light up wall while I filled out paperwork. The astronaut theme inside was super cute.
4) The staff was friendly and courteous, made the visit more enjoyable and were very knowledgeable.
5) I didn't feel rushed, everything was explained to me in detail, I even got the opportunity to ask questions about other issues concerning my daughters health
6) We left with a pedialite popsicle and a little toy dinosaur and butterfly. I am happy my daughter will now have a positive memory of visiting the doctor and won't be apprehensive to go in the future.
Our daughter had to be seen at kids urgent care on Easter Sunday. And we are so glad we came to this facility. Check in was fast and efficient. We were taken in right away. DR. ALAM and nurse Erika were very professional and caring. Our daughter received excellent care. If we ever need to be seen we will definitely return to this facility.
This place is wonderful for kids! We love it. The staff is great, so sweet and helpful!
Clean and fast! So many things for kids to do while waiting!
What a perfect place to take your child when your pediatrician is unavailable. I have a hard time finding a urgent care that will confidently see a pediatric patient. I love that KIDS Urgent Care has on site xrays, labs, and check up rooms just for kids. Having everything in house is super convenient and lovely! You won't have a situation where you take your kid into urgent care only to be told you'll have to take them to the hospital for an X-ray IV! Trust me this happens a lot.The doctors are pediatric docs so you know you're getting first class care for you little one. I often question regular urgent care docs because I know they aren't pediatric specialists. I feel confident in bring my kids here knowing that nothing will fly under the radar!
PLUS it's fun! The staff is so kind. The doctor we saw was knowledgeable and also very sweet to my baby! They also provide a pretty sweet play area for your kids to wait in! The office and rooms are clean. I found my new favorite urgent care for the kiddos!
Great service! In and out in under 45 min. My little guy was tugging at his ear all night so I decided to take him here vs. a trip to ER on a Sunday morning. So glad that I did! The facility is amazing, perfect set up for kids. The nurses were also wonderful. Will return if ever needing quick walk-in care.
Makes being sick as fun as it can be! Very clean office with fun activities for the kids. And very nice, professional staff.
Clean, kid friendly, fast care. Loved the space theme- what a fun waiting room! The nurses and techs were so friendly. This is how kid care should be. Will definitely come back if needed. I appreciate the time they took to put my son at ease.
Nick RN is the gentlest and most compassionate kid nurse we have met and he took great care of my daughter. Dr Alam was very specific and thorough with her assessment and knows how to deal with kids. Thank you to the Kids Urgent Care Team.
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